SMS Policy

Updated November 22, 2024

Your SMS Consent

By opting into our SMS messaging services, you agree to receive messages from ICAN. Standard messaging and data rates may apply.
Consent Method Options:
Checkbox During Registration: You provide consent by checking a box to agree to SMS communications.
Keyword Opt-In via Text Message: You provide consent by texting a designated keyword (e.g., “START”) to our provided short code or phone number.
Written or Verbal Consent: Consent is obtained during a phone or in-person interaction.

Commitment to Privacy

We take your privacy seriously. Please note: Text messaging opt-in data and consent will not be shared with any third parties. For full details, please review our Privacy Policy.

Your Choices

Opt-Out: You can stop receiving SMS messages at any time by replying “STOP” to any message you receive.
Update Preferences: Contact your Case Manager to update your communication preferences.
Access and Deletion: You may request access to or deletion of your personal information by contacting your Case Manager.